Focused on Strong, Reliable IT Support
We exist to give businesses the confidence that their systems are protected, monitored, and supported by a team committed to strong security and fast, consistent help.
The People Behind NGT Solutions
NGT Solutions is led by Mason Landrum, Owner & CEO, and Mary Landrum, Owner & COO. Based in Columbus, Ohio, the team supports local nonprofits and businesses that rely on technology every day but do not want technology problems taking over the workday.
The company’s roots are practical and personal. Mason and Mary both come from teaching backgrounds, and that shapes how NGT Solutions works with people. Instead of hiding behind acronyms or making clients feel talked down to, the team treats every support conversation as a chance to educate, encourage, and help someone move forward with more confidence.
Many clients come to NGT Solutions after a frustrating experience with a previous IT provider. They have dealt with slow replies, unclear answers, unresolved issues, or staff who feel like they cannot get help when work is interrupted. NGT Solutions was built around a different kind of relationship: one where questions are welcome, issues are taken seriously, and technology decisions are explained in plain English.
Today, NGT Solutions brings more than 45 years of combined technology experience across nonprofits, education, local and state government, hospitality, financial services, legal, religious institutions, and other local organizations. The team also brings specific training and credentials, including Apple Certified Teacher, Datto RMM Kaseya Certified Administrator, 365 Endpoint Kaseya Certified Administrator, RocketCyber Kaseya Certified Administrator, and certificates in AI for Marketing and Fundraising and Digital Marketing and Fundraising. Those credentials matter because the goal is not simply to fix a device. The goal is to help each organization make better decisions about the technology that supports its people and its purpose.
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How We Work with Clients
The NGT Solutions team combines technical skill with an approachable, educational style that helps clients feel informed instead of overwhelmed.
We Listen Before We Recommend
Every organization has different staff needs, budget realities, and operational pressures. NGT Solutions takes time to understand those details before proposing technology changes or support plans.
We Make Room for Every Question
Clients are encouraged to contact the team with questions or concerns, even when the issue seems small. That approachable atmosphere helps prevent minor technology confusion from becoming a larger disruption.
We Take Security Seriously Without Using Scare Tactics
NGT Solutions provides cybersecurity guidance, monitoring, backup planning, and related support in a way clients can understand. The focus is practical risk reduction and better decision-making, not exaggerated claims or fear-based selling.
We Document, Plan, and Improve Over Time
Strong IT support is not only about solving today’s ticket. NGT Solutions emphasizes documentation, technology reviews, planning, and ongoing improvement so clients can make clearer decisions about systems, budgets, and future needs.
Let’s Talk About What Better IT Support Could Look Like for Your Team.
If your organization has outgrown reactive support or wants a more approachable technology relationship, start with a direct phone call. NGT Solutions will listen to what is happening now, talk through the next practical step, and help determine whether the fit makes sense.